This business has received a moderate rating, indicating that some customers have had positive experiences while others have had issues. The overall score of 4.2 suggests that the business is average in terms of its overall performance. The quality of service has been criticized by some customers, receiving a score of 3.1 out of 5. However, the pricing of the business has been praised, with a score of 5 out of 5. The innovativeness of the business has also been recognized, receiving a score of 4.5 out of 5.Upon reviewing the customer feedback, it is evident that the business has faced issues with customer service, with some customers expressing frustration with the sales team and the installation process. However, the business has also received praise for its knowledgeable and professional sales representatives, as well as its competitive pricing. Additionally, some customers have expressed satisfaction with the installation process and the quality of the products.It is worth noting that the business has a history of sending sales representatives to door-to-door solicitations in some areas, which has been met with resistance from some customers who have expressed frustration with being approached in their own homes. This has led to some negative reviews, highlighting the need for the business to revisit its sales strategy.Overall, while the business has its strengths and weaknesses, it has the potential to improve its customer service and sales strategy to better meet the needs of its customers.