Poseidon Marine's services offer a wide range of benefits, including on-site services and a large selection of offerings such as shopping, tools stores, car sales, home & daily service, and storage service. However, the business has had numerous complaints from customers about issues with communication, pricing, and the quality of work.Several customers have reported being overcharged for services, with some claiming that the company adds unnecessary fees or charges for work that was not completed. Others have complained about the lack of communication and transparency, with some reporting that they were not informed about delays or changes in the scope of work.Despite the numerous complaints, some customers have reported having positive experiences with Poseidon Marine. Many have praised the company's mobile marine mechanic service, which allows technicians to come to the customer's location to perform repairs. Some have also reported that the company's customer service team is responsive and helpful.However, the majority of the complaints suggest that Poseidon Marine needs to improve its communication and transparency with customers. The company should clearly outline the scope of work and estimated costs before starting a project, and it should keep customers informed about any changes or delays.Overall, while Poseidon Marine offers a wide range of services and has some positive reviews, the company's reputation is marred by numerous complaints about communication, pricing, and quality of work. To improve, the company should prioritize transparency and communication with customers.One major issue that stands out is the company's tendency to overcharge customers and add unnecessary fees. This has led to numerous complaints and a low overall rating. The company should review its pricing and billing practices to ensure that customers are not being taken advantage of.Another issue is the lack of transparency and communication. Customers have reported feeling frustrated and confused by the company's communication style, which can be unclear and evasive. The company should prioritize clear and transparent communication with customers, including regular updates on the status of their projects and any changes or delays.In terms of innovativeness, the company has some positive reviews, but it seems that they could improve in this area as well. Some customers have praised the company's use of technology, such as its mobile app and online scheduling system, but others have reported that the company is not innovative enough in its approach to repairs and maintenance.Overall, while Poseidon Marine has some strengths, it also has some significant weaknesses that need to be addressed in order for the company to improve and provide better service to its customers.