This business is a good place to rent an RV, but there are some areas that need improvement. The staff is friendly and willing to help, but some RVs may not be in the best condition. The prices are reasonable, but some customers have reported issues with being overcharged. The company is trying to innovate and offer new services, but it's not always successful. One major issue is the company's inconsistent communication and handling of customer issues. Some customers have reported being treated poorly and having their concerns ignored. It's essential to be cautious when renting from this company and to thoroughly inspect the RV before taking it out. Despite these issues, the company has many loyal customers and can be a good option for those who are willing to work with them.