Tampa
MDside
0.19
0.19
Overview
MDside offers turnkey telehealth solutions, including tech infrastructure, compliance, virtual care, and revenue strategies—helping you scale effortlessly.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Restroom
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Innovativeness
Overall
Pricing
Quality
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This location offers a range of services, including sports and fitness programs, personal training, and medical services. However, several issues have arisen with customer service, including unresponsive phone calls and misplaced orders. The company seems to be behind a clinic or brand, rather than providing direct services, which can be confusing for customers. Despite having a clean and wheelchair-accessible facility, the experience of customers has been marred by difficulties in getting help when needed.The unusual working hours, which include extended evening hours, may be a benefit for some customers. However, the lack of clear communication and customer support has led to multiple complaints. The company's online platform and medical services have received praise, but the issues with customer service have overshadowed these positive aspects.It's worth noting that there is a problem with customers being unable to get help when they need it, and orders being sent without proper instruction. This suggests that the company may need to improve its communication and support systems. Overall, while the location has some strengths, the difficulties with customer service have brought down the overall rating.
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Categories
Sports & Fitness
Personal Trainers
Home & Daily Service
Medical Service
Medical Centers
IT Service
Software company
Weight loss service
Medical group
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