This store is a great place to find a new mattress and other bedding essentials. The staff is friendly and knowledgeable, with many employees receiving high praise for their excellent customer service. Jose, in particular, is a standout employee who has helped numerous customers find their perfect mattress. He is patient, honest, and genuinely interested in ensuring customers get a great night's sleep. Many customers have praised the store's use of technology, such as the bedMATCH machine, which helps match customers with the right mattress for their needs. While some customers have reported issues with the Poinciana store, the Posner store has a great team, including Jose and Debra, who are always willing to go above and beyond to help customers. Overall, this store is a great option for anyone in the market for a new mattress or bedding essentials. However, some customers have reported experiencing issues with their mattresses after purchase, which may be a concern for some buyers.