Tampa
Mattress Firm Lakeland
31.24
31.24
Overview
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Checks
In-store pickup
In-store shopping
Assembly service
Installation service
Photos & videos
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Quality
Overall
Pricing
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This showroom location offers a wide array of branded spring, memory foam & adjustable mattresses. From the clients' feedbacks, it's clear that the staff, particularly Kat, Jonathan, Richard, and Javier, are knowledgeable, helpful, and courteous. They take the time to understand customers' needs and preferences, providing excellent customer service. The store has a good selection of products, and prices are reasonable. However, there's one issue that should be addressed: the long wait times during peak hours, which might be frustrating for some customers. To improve the overall experience, the store could consider implementing a more efficient system for handling multiple customers at once, or providing more staff during peak periods.Despite this issue, the majority of customers had a great experience at this location, and many have returned or recommended it to friends and family. The store's commitment to customer satisfaction is evident in their willingness to go above and beyond to resolve issues, such as exchanging a mattress that didn't meet a customer's expectations.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Shopping
Children's furniture store
Furniture Stores
Showroom
Mattress store
Bed shop
Contact business
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