Tampa
Mattress Firm Citrus Park
11.23
11.23
Overview
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Checks
In-store pickup
In-store shopping
Installation service
Photos & videos
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Overall
Quality
Pricing
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The business is well-established with a 4.9 rating on third-party platforms, indicating a high level of customer satisfaction. At the location, the staff provides excellent service, with most customers praising the sales representatives' knowledge, patience, and professionalism. The staff is helpful in explaining the features and benefits of various mattress options, making the shopping experience easy and stress-free.Customers appreciate the wide selection of mattresses, including various brands and models, which allows them to find the perfect fit for their needs. The prices are competitive, with some customers noting that they found better deals than at other stores.However, there is one negative review among the many positive ones. A customer reported a disappointing experience with the old mattress removal service, citing poor business practices and a lack of communication. This issue is not representative of the overall experience at the location, but it does highlight the importance of attention to detail and effective communication in customer service.The staff's knowledge and expertise are apparent in the way they assist customers in finding the right mattress. They take the time to understand the customers' needs and preferences, providing personalized recommendations and making the shopping experience enjoyable. This level of service has earned the business a loyal customer base, with many customers returning to the location for their future mattress needs.The location's hours of operation are convenient, with extended hours on weekdays and weekends. The business accepts various payment methods, including NFC mobile payments, debit cards, credit cards, and checks, making it easy for customers to make a purchase.Overall, the business is well-regarded for its excellent service, wide selection, and competitive pricing. While there is room for improvement in certain areas, such as communication and attention to detail, the business has a strong reputation and a loyal customer base.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Shopping
Children's furniture store
Furniture Stores
Showroom
Mattress store
Bed shop
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