The location is quite far from perfect, but still there are some areas where they excel. Despite many issues with responsiveness and communication, the quality of the services provided seems to be on a good level. However, the prices might be a bit high for some customers.The business appears to be professional and has a wide range of services offered, including tax preparation, accounting, and financial consulting. The location is also wheelchair accessible, which is a big plus.However, the most significant issue that seems to be a recurring problem is the responsiveness of the staff. Many customers have reported difficulty in getting in touch with the owner or staff, and some have even mentioned that their calls and messages have gone unanswered for months.Another issue that has been reported is the accuracy of the services provided. Some customers have mentioned that they have received incorrect or incomplete tax returns, which has caused them significant problems.The business also seems to have a problem with consistency in their services. While some customers have reported excellent experiences, others have reported problems with responsiveness, accuracy, and communication.Overall, the business has some strengths, but it also has some significant weaknesses that need to be addressed. With some improvements in responsiveness, accuracy, and consistency, this business could potentially become a top-rated location. However, as it stands, it falls short of expectations.It's worth noting that the business has a 4.0 rating from third-party sources, which suggests that there may be some inconsistencies in the reviews. However, based on the information provided, it seems that there are some significant issues that need to be addressed.