Tampa
Matrix Reformed
9.70
9.70
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
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Quality
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This medical service location has received overwhelmingly positive reviews from customers. While the majority of feedback is extremely positive, there is a notable exception. Some customers have reported disappointing experiences, including delayed appointments, inconsistent communication, and frustration with the company's handling of customer complaints.One issue that stands out is the apparent lack of follow-up or check-ins with customers, which can lead to feelings of neglect and poor care. This is highlighted by one customer who felt that the company's promise of follow-up and communication was not met.On the other hand, many customers have praised the company's knowledgeable and friendly staff, thorough and personalized care, and quick responses to their questions and concerns. They have also appreciated the company's commitment to using evidence-based treatments and its willingness to listen to and accommodate individual needs.In terms of pricing, customers have generally found the costs to be reasonable and competitive. However, one customer did mention that they were initially led to believe that a medication would be included in their treatment plan at no extra cost, only to discover later that it would actually be an additional charge.Overall, while there are some areas for improvement, the company has received numerous accolades for its exceptional service, knowledgeable staff, and commitment to patient care. With a focus on addressing customer concerns and improving communication, this medical service location has the potential to provide an even better experience for its customers.
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Hours
Closed
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Categories
Medical Service
Reproductive health clinic
Medical clinic
Hospitals
Medical Centers
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