This location of Sterling Jewelers seems to offer a range of services, including watch repair and jewelry repair. However, the store's appearance leaves much to be desired, with customers describing it as "dingy" and "filthy". The staff's knowledge and professionalism have been a mixed bag, with some customers reporting unfriendly and unknowledgeable staff, while others have had positive experiences.The store's selection of jewelry and watches seems to be upscale, but the quality of the products has been questioned by some customers. One customer reported being sold a low-quality sapphire, while another found a beautiful engagement ring.Prices seem to be in line with other similar stores, but the overall experience can be affected by the cleanliness and professionalism of the staff. One customer described the store as a place where "the bottom of the barrel quality stones" are sold, while another found the staff to be "very polite and friendly".It's worth noting that the store has received generally negative reviews since being bought out by Kay Jewelers. One customer described the store as having "gone down hill" since the change in ownership.