This business location offers a great overall experience, with a wide range of services, including shoe repair and alterations. The quality of their work is exceptional, with many customers praising their attention to detail and professionalism. Prices are very reasonable, making it an affordable option for those in need of repair or alteration services. The business has a strong reputation for innovation, staying up-to-date with the latest techniques and technologies in the industry.However, there have been some issues with communication and customer service, with a few customers reporting poor experiences with being left on hold or having their questions ignored. One customer also reported being overcharged for a repair job. Despite these issues, the majority of customers have had positive experiences and would recommend the business to others. Overall, this is a reliable and trustworthy business that is well worth considering for your repair and alteration needs.