The location of the medical service center, run by Dr. Manuel C. Sainz de la Peña, MD, is well-liked by many patients. Some patients appreciate the doctor's thoroughness and patience in explaining their medical conditions and treatment options. Dr. Sainz de la Peña's bedside manner and ability to take detailed care of his patients have been praised by several patients. He is considered one of the best endocrinologists in Tampa and has been treating patients for over 20 years. However, some patients have expressed disappointment with the wait times, citing that they often have to wait for over an hour to be seen, despite having an appointment. Some patients have also reported that the front office staff can be disorganized and unresponsive to patient needs. One patient had a particularly bad experience, feeling that they were not treated with respect and that their time was not valued.Despite these issues, many patients have had positive experiences with Dr. Sainz de la Peña and would recommend him to others. His ability to connect with patients and provide personalized care has been particularly praised. The office also appears to be well-equipped, with features such as wheelchair-accessible parking and restrooms.