The business I visited at Building 101, E Kennedy Blvd Boulevard, Suite 1700, Tampa City has provided a very positive experience overall. The quality of service was consistently high, with most clients praising the expertise and professionalism of the attorneys, particularly Richard Maney and Jack Gordon. The firm seems to handle personal injury cases with care and attention to detail, providing a sense of security and reassurance to clients. Communication is a strong point, with many clients appreciative of the regular updates and timely follow-ups. The staff, including paralegals like Ashleigh and Amy, are described as friendly, helpful, and responsive.Pricing seems to be reasonable, with some clients mentioning that they were satisfied with the settlements they received. The firm appears to be skilled in negotiating with insurance companies and hospitals to achieve favorable outcomes.The level of innovativeness is impressive, with some clients mentioning that the firm uses modern technology, such as email and docusign, to facilitate communication and make the process easier. However, there is one issue - inconsistent availability and responsiveness of attorneys and staff on certain days and times, which can be frustrating for some clients.Overall, the firm has a strong reputation and is highly recommended by many clients.