The business has a good overall reputation, with a score of 3.8 out of 5. The quality of their services is satisfactory, with a score of 3.5. However, their pricing is more competitive, with a score of 4.7. They have a somewhat innovative approach to business, with a score of 4.2. Despite some positive reviews, there are several concerns that have been raised by customers. Some have reported issues with honesty and integrity, while others have experienced poor customer service. In one case, a customer's RV was damaged before they even took possession of it, and the owner refused to make repairs. This suggests that the business may not always prioritize customer satisfaction.Another concern is the lack of clear policies and procedures for handling customer complaints. In one case, a customer was told that a part would be sent to them, but it never arrived. When they contacted the business again, they were met with hostility and aggression.However, there are also several positive reviews that suggest the business has made efforts to improve its customer service. Some customers have reported being helped by friendly and knowledgeable staff, and have appreciated the business's willingness to go the extra mile to meet their needs.Overall, it seems that the business has some strengths and weaknesses. While it has a good overall reputation and competitive pricing, it may need to work on improving its customer service and honesty.