The LVL UP Smoke Shop is a tobacco and hookah store located in Tampa City. The business has a decent overall score of 4.4 out of 5. It scores well in terms of quality, with a rating of 4.5. The prices are also quite competitive, with a score of 4.9 out of 5. However, the shop's innovativeness is not quite on par, scoring 4.6 out of 5.The shop is open from 9 am to 10 pm on weekdays and 9 am to 9 pm on weekends. It has on-site parking and is wheelchair accessible. The shop accepts NFC mobile payments, debit cards, and credit cards. The staff is knowledgeable and helpful, with many customers praising their customer service. The shop has a wide selection of products, including vapes, hookah, and tobacco.Some customers have reported issues with the shop's return and exchange policy, which can be unclear. Additionally, one customer reported a negative experience with a staff member who was rude and did not wear a mask during the pandemic.Overall, the LVL UP Smoke Shop is a good option for those looking for a wide selection of tobacco and hookah products at competitive prices. However, some customers may be turned off by the shop's unclear return and exchange policy or negative experiences with staff.The shop has a solid reputation, with many customers praising its cleanliness, selection, and customer service. Some customers have also reported finding great deals and recommendations from the staff. The shop's social media presence is also impressive, with many customers praising its Instagram page.The shop's working hours are a bit restrictive, with limited hours on weekends. However, the on-site parking and wheelchair accessibility are definite perks. The shop's payment options are also convenient, with NFC mobile payments, debit cards, and credit cards accepted.Overall, the LVL UP Smoke Shop is a solid choice for those looking for a tobacco and hookah store in Tampa City. However, some customers may want to be aware of the shop's unclear return and exchange policy and potential negative experiences with staff.