This business has a great overall rating, indicating that it has met or exceeded customer expectations. The quality of services is also excellent, with most customers expressing satisfaction with the quality of their nail care and spa treatments. The pricing is slightly lower than expected, making it a more affordable option for customers. The innovativeness of the business is also noteworthy, with many customers praising the modern and clean facilities, as well as the skilled and creative nail technicians. However, there are some issues with communication, as one customer mentioned that the employees were speaking in a language they didn't understand during their pedicure, which made them feel ignored.