The business has a good reputation, with a rating of 4.1 out of 5. However, some customers have reported issues with quality, citing unhelpful staff and long wait times. Pricing is generally considered to be average, with some customers mentioning that it's a bit higher than at other locations. The business is not particularly innovative, but it seems to be doing well in terms of cleanliness and amenities. One major issue that customers have reported is that some staff members are unfriendly and unhelpful, which can make for a negative experience. Additionally, some customers have mentioned that the business is not very accommodating to truckers, citing long wait times and unhelpful staff. Overall, while the business has some good qualities, it also has some areas for improvement.