The dealership, Lokey Volkswagen, offers a wide range of services, including sales, service, and financing. The staff is generally friendly and knowledgeable, with many customers praising their sales representatives, such as Jared, Philip, and Alessio, for their professionalism, honesty, and willingness to help. The sales team seems to go above and beyond to ensure a smooth and stress-free car-buying experience, often taking the time to answer questions and provide valuable information. Some customers have also praised the dealership's willingness to work with them to find the right car and negotiate a good price.However, there are some issues with the dealership's service department. One customer had a frustrating experience trying to get their car serviced, with multiple calls and messages going unanswered. They were eventually able to get their car fixed, but the process was slow and unprofessional.Additionally, one customer had a negative experience with a sales representative who lied to them about the car's condition and failed to disclose hidden fees. They ended up having to pay thousands of dollars in repairs and felt misled by the dealership.Despite these issues, the dealership generally has a strong reputation for quality and pricing. Many customers have praised the condition and features of their purchased cars, and some have even mentioned that the prices were competitive.Overall, Lokey Volkswagen seems to be a decent dealership with some strengths and weaknesses. While the sales team is generally friendly and knowledgeable, the service department needs improvement, and customers should be wary of potential pitfalls with the sales team.