This gym has both strengths and weaknesses. On one hand, the facility is well-equipped with a variety of amenities such as swimming pools, pickleball courts, and a sauna. The staff is also friendly and welcoming, making members feel at ease. However, the quality of the facility and services is somewhat lacking. The locker rooms are dirty, and the steam room is missing. Additionally, the pricing is not justified for the services offered. The gym seems to be overpriced, and the lack of diversity in the staff and members is also a concern. The innovativeness of the gym is also lacking, with many members complaining about the same issues being present for a long time. Overall, the gym falls short in many areas, and members may want to consider alternative options.Some of the issues that stood out from the reviews include the lack of a steam room, dirty locker rooms, and the cold plunge being outside in the sun. The gym's management has responded to some of these concerns, but it seems like they are not taking enough action to address the issues. The staff has also been described as condescending and not attentive, which is a major turn-off for many members. The gym's pricing is also a major issue, with many members feeling that it is not justified for the services offered. The lack of diversity in the staff and members is also a concern, with some members feeling unwelcome.Despite these issues, there are some positives to note. The staff has been described as friendly and welcoming, and the facility is well-equipped with a variety of amenities. The pool and pickleball courts are also well-maintained, and the cafe is a convenient option for members. However, these positives are not enough to outweigh the major issues that the gym is facing.Overall, this gym seems to be struggling with a number of issues, and members may want to consider alternative options. However, with some changes and improvements, this gym could potentially become a top-notch destination for fitness enthusiasts.