The shop has a strong reputation in the local community, with a 5-star rating from customers on review platforms. The team, particularly Ashley, Aleigh, and Alexis, is praised for their professionalism, kindness, and exceptional service. They have helped numerous customers with custom ring designs, repairs, and jewelry purchases, and have received high praise for their workmanship and attention to detail.Many customers have reported having a wonderful experience at Les Olson Jewelers, feeling comfortable and informed throughout the process. The shop's team is described as knowledgeable, friendly, and welcoming, making customers feel like family. They have a great selection of jewelry, including custom designs, and are happy to work with customers to create unique and meaningful pieces.Some customers have reported issues with communication and follow-up, but these seem to be exceptions rather than the rule. The shop's commitment to customer satisfaction and attention to detail is evident in their high ratings and glowing reviews.One customer had a particularly disappointing experience, reporting that the team was pushy and unclear about their intentions. However, this appears to be an isolated incident, and the shop's overall reputation suggests a commitment to providing excellent customer service.Overall, Les Olson Jewelers seems to be a well-respected and beloved business in the community, with a strong focus on customer service and attention to detail. While there may be some areas for improvement, the shop's reputation and customer reviews suggest a high level of professionalism and dedication to providing excellent service.