Lazy Daze Boat Rental is a mixed bag when it comes to overall experience. On one hand, the business has received praise for its friendly staff, including Capt. Eddie and Spencer, who have been described as easy to work with and laid-back. The boats available for rent are top-notch, and the location near the marina is convenient. Many customers have had great times on the water with their families and friends, and some have even booked multiple occasions with the company.However, there are significant issues with communication and accountability at this business. Several customers have reported difficulty in getting in touch with Capt. Eddie or Spencer, even after confirming rentals, and have been left waiting for hours without explanation. One customer even claimed to have witnessed Capt. Eddie driving recklessly with another man's boat tied up to his own, and there have been reports of faulty equipment, including a steering wheel that feels like it's rusted out and a trim that doesn't work under throttle.Moreover, there have been instances of dismissive behavior from staff members, with one customer being questioned about whether they had paid and how they booked the rental. The lack of follow-up and apology from Capt. Eddie in particular is concerning, especially given the severity of some of the complaints.As for the pricing, it appears that Lazy Daze Boat Rental offers competitive rates, with some customers noting that they have an affordable price and fantastic location. However, the overall quality of the experience is compromised by the issues mentioned above.As for innovativeness, Lazy Daze Boat Rental seems to be doing some things right, such as offering family discounts and being LGBTQ+ friendly, but the lack of consistency in service and communication raises concerns about the company's ability to innovate and improve its offerings.