Tampa
Lakeland Ice Arena
28.38
28.38
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Quality
Pricing
Innovativeness
Overall
Submit a review
This Lakeland Ice Arena is a great spot for entertainment and events, especially for those who love water parks and ice skating. The location is Building 3395, W Memorial Blvd Boulevard, Lakeland City, and it's easily accessible with a wheelchair-accessible parking lot and entrance. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The working hours are quite flexible, with the same schedule from Monday to Sunday, from 09:00 to 23:00. You can visit their website at http://www.lakelandicearena.com/ for more information and to check their schedules.One of the patrons mentioned that the giant pretzel with cheese was the best soft pretzel they had ever had, which says a lot about the quality of their food. However, another patron mentioned that the pizza was expensive and gross, and the employees didn't seem to want to be working. This mixed feedback highlights the need for consistency in food quality and customer service.Some patrons appreciated the cleanliness and spaciousness of the facility, while others mentioned that the ice was choppy and the edges had dips and valleys, making it difficult to play hockey. However, the staff seemed friendly and helpful in all aspects of the operation.There were some issues with communication, as one patron mentioned that it was difficult to get a hold of someone on the phone or through their Facebook page to ask questions about a birthday party. Another patron mentioned that they reserved tickets for a family event, but were told that they wouldn't be able to skate and were offered a full refund, which they never received.Overall, the Lakeland Ice Arena seems like a great spot for family entertainment and events, but there are some areas that need improvement, such as consistency in food quality and customer service, and better communication with customers.One major issue to be addressed is the management/owners' attitude towards employees and customers. Some patrons mentioned that the owners were rude and disrespectful, which is a major turn-off for anyone considering visiting the arena.Despite these issues, the Lakeland Ice Arena has a lot to offer, including a clean and spacious facility, friendly staff, and a great location. With some improvements in food quality, customer service, and communication, this arena could be an even more enjoyable experience for patrons.
Own this business?
Hours
Open Now
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Entertainment & Events
Ice skating rink
Water Parks
Contact business
1