The gym has a decent quality of equipment and classes, but the location can be overcrowded during peak hours. The staff is generally friendly, but there have been some complaints about their responsiveness to issues. The gym is a good value for the price, but the condition of some of the equipment and cleanliness of the facility can be a problem. The gym has a good variety of classes, including yoga, pilates, and spin, and the instructors are well-regarded. However, some equipment is outdated and in disrepair, and the cardio room could use more fans. The locker rooms are also not always pleasant.There have been some issues with billing and customer service, with some members experiencing problems with cancellation and changes to their accounts. However, the gym does offer personal training services and has a convenient location.Overall, this gym is a decent option for those in the area, but it may not be the best choice for those looking for a state-of-the-art facility or top-notch customer service. One major issue is that some members have reported experiencing problems with billing and customer service, including being misled about their membership agreements and being forced to pay for services they did not want. This has led to a negative experience for some members and may be a cause for concern for potential new customers.