This location seems to have some inconsistency in the quality of service it provides. While some customers have praised the helpfulness of the staff and the speed of service, others have had frustrating experiences with long wait times and incorrect repairs. One customer reported being charged $360 for a simple belt repair, while another had to take their mower back multiple times for the same issue. However, the staff's willingness to go above and beyond is highlighted by one customer's experience of Aaron in the service department, who waited for them to arrive after hours. The lack of after-sales service and unresponsiveness of the staff is a major concern, as highlighted by a customer who reported not being able to get anyone to answer the phone. Despite some positive experiences, the overall rating of 2.9 suggests that this location falls short of meeting customer expectations. A highlight of this location is its accessibility, with a wheelchair-accessible parking lot and entrance. However, the availability of parts and the competence of the technicians are major concerns.