This business location seems to be a water utility company that has been operating since 1969, delivering water recycling innovation to various industries. However, there are some issues that need to be addressed. The company has received several negative reviews from clients who have had poor experiences with their water heaters and customer support.The location has wheelchair accessible facilities, including a restroom and parking lot, which is a positive feature. The working hours are standard, with no Saturday or Sunday service. The company accepts credit and debit cards for payments.One of the main issues is the quality of the water heaters, which seem to be causing problems for clients. There are reports of equipment malfunction and poor technical support, including 24/7 tech support that does not exist. The company has sent the same technician multiple times to fix the same issue, which suggests a lack of competence in their workforce.Another issue is the poor customer service. Clients have reported difficulty in getting in touch with the company, including being unable to reach someone on the phone or get a response back. This lack of communication and customer care has resulted in a negative experience for several clients.Despite these issues, the company has some positive features, such as a modern and clean factory, and friendly staff. However, these positives are not enough to outweigh the negatives. Overall, this business location has a lot of room for improvement in terms of quality and customer service.It is worth noting that the company has a good reputation in terms of pricing, with clients reporting that they are satisfied with the cost of their services. However, this is not enough to compensate for the other issues that need to be addressed.A major issue that this business needs to address is their water heater equipment and technical support. This is a major concern for clients who are relying on these services to function properly.