Johnstone Supply

4.3

• (1 reviews)

9 6041 Siesta Ln Lane, Port Richey

27.79

mil

9 6041 Siesta Ln Lane, Port Richey

27.79

mil

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Direction

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Overview

Specialty chain providing a large selection of HVAC & refrigeration parts, supplies & equipment.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

4.1

Overall

4.3

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

This specialty store provides a wide range of HVAC and refrigeration parts, supplies, and equipment. The location is wheelchair accessible, with a parking lot and entrance that can accommodate people with disabilities. The employees are known for being knowledgeable and helpful, with many customers praising their expertise and willingness to assist. Some customers have reported that the staff is friendly and accommodating, even going above and beyond to help with last-minute purchases. However, there have been some issues with customer service. One customer reported being met with a rude customer service representative who refused to talk to them because they were not a contractor. The company responded to this complaint, apologizing and stating that they would be addressing the issue internally to ensure better communication and professionalism.It seems that the store may have a policy in place regarding sales to non-licensed contractors, which can be frustrating for customers who are not part of a larger business. However, this does not seem to be a universal issue, and many customers have had positive experiences with the staff.The store's hours of operation are somewhat limited, with some days having early closures or being closed entirely. However, the staff is generally responsive and willing to accommodate customers' needs.Overall, this store seems to be a good option for customers who need HVAC and refrigeration parts and supplies, especially those who are looking for knowledgeable and helpful staff. However, customers should be aware of the potential issues with customer service and the store's policies regarding sales to non-licensed contractors.