Johnstone Supply

4.5

• (1 reviews)

2330 S Combee Rd Road, Lakeland

34.02

mil

2330 S Combee Rd Road, Lakeland

34.02

mil

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Direction

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Website

Overview

Specialty chain providing a large selection of HVAC & refrigeration parts, supplies & equipment.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

3.1

Pricing

5.0

Overall

4.5

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.5

This specialty chain is a go-to destination for professionals and businesses looking for a wide range of HVAC and refrigeration supplies and equipment. Despite some inconsistencies in the quality of products, the business excels in offering affordable pricing and a vast selection of tools and materials. The location's innovativeness is evident in its efforts to cater to the needs of its customers, but there is room for improvement in this aspect. However, the standout feature of this business is its exceptional customer service, with many clients praising the friendly and knowledgeable staff.Some customers appreciate the welcoming atmosphere, with some even feeling like they're part of the "family" when they visit. The business has a strong reputation among HVAC professionals, who appreciate the reliable and efficient service. However, there have been instances where unlicensed individuals were treated rudely, highlighting the need for the business to strike a balance between serving professionals and being welcoming to all.One issue that stands out is the inconsistent working hours, with some days having different opening times. This may cause inconvenience for customers who rely on the business for their needs. Nevertheless, the majority of clients are extremely satisfied with their experiences, praising the business for its excellent service, vast selection, and affordable prices.Overall, this specialty chain is a valuable resource for those in the HVAC and refrigeration industry, offering a unique blend of quality products, affordable pricing, and exceptional customer service. However, there is room for improvement in terms of innovativeness and customer inclusivity.