The business is well-established and offers a range of services, including LASIK and other eye care procedures. The location is easily accessible, with wheelchair-accessible seating, restrooms, and parking. The staff is friendly and welcoming, and the doctors take the time to explain procedures and answer questions. However, some patients have experienced long wait times, which can be frustrating. There have been a few instances of miscommunication and mistakes, including billing errors and incomplete surgery. Overall, the business has a reputation for being LGBTQ+ friendly and has a welcoming atmosphere. Some patients have reported mixed experiences with the doctors, with some being very satisfied and others feeling that they did not receive adequate care. The business could benefit from improving communication and following up with patients to ensure that their needs are met. The location seems to be safe and welcoming, but there have been reports of overcrowding in the waiting area. It's worth noting that some patients have reported feeling rushed or not fully explained procedures, which can be a concern for those who are nervous about surgery.