This business location has a great reputation among its customers. People praise the quality of work done by the mechanics, and many have had positive experiences with Jim, the owner. He is described as honest, knowledgeable, and friendly. The business is wheelchair accessible, which is a plus for customers with disabilities. The prices are generally fair, with some customers mentioning that they were significantly lower than what they would have paid at a dealership. The only issue that has been raised is related to communication, with one customer feeling that the owner was unprofessional and accusatory in a situation where a small branch was found in the intake of their ski. However, this incident was resolved and did not affect the overall rating. The business is well-regarded in the community, with many customers returning and recommending it to others. Overall, it seems like this business is a reliable and trustworthy choice for those in need of watercraft repair and maintenance.