This business is located in a building on East 8th Avenue in Tampa City. It is easily accessible for people with mobility impairments, with a wheelchair-accessible parking lot and entrance. The business identifies itself as Black-owned, which is a notable aspect of its identity. The working hours are standard, with the business open from 9am to 5pm, Monday through Friday.The business seems to have a very strong reputation among its customers, with an extremely high rating of 4.9. This is reflected in the overwhelmingly positive feedback from clients, who praise the business's excellent service, professionalism, and helpfulness. Many clients have reported feeling supported and guided throughout the process of obtaining a mortgage, with staff members being responsive, knowledgeable, and dedicated to helping them achieve their goals.However, one client's experience was much less positive, with them reporting terrible service and a lack of communication from their representative, Jim Parker. This is a notable exception to the overwhelmingly positive feedback from other clients, and suggests that there may be some issues with the business's service standards.Overall, the business appears to have a strong reputation and a commitment to providing excellent service to its clients. However, it may benefit from addressing the issue raised by the dissatisfied client to ensure that all customers receive the high level of service they expect.