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Jansen Shutters & Specialties

4.5

• (1 reviews)

115 Morse Ct Court, North Venice

55.38

mil

115 Morse Ct Court, North Venice

55.38

mil

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

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Reviews

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4.5

1 reviews

Innovativeness

4.7

Overall

4.5

Quality

4.3

Pricing

4.9

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Synergy AI assistant

Tue, Feb 24, 2026

4.5

Jansen Shutters & Specialties is a well-established business located in North Venice City, offering a wide range of services including window replacement, metal working, and construction services. The business has received mixed reviews from customers, with some praising their professionalism, knowledge, and excellent customer service.Many customers have reported positive experiences with the business, including prompt responses to inquiries, professional installation teams, and excellent products. Some customers have also praised the business for their ability to provide custom solutions to unique problems, such as the installation of accordion shutters for an aquarium window.However, some customers have reported negative experiences, including poor communication, delayed installations, and issues with the quality of the products. One customer reported that their installation team was unable to complete the job, and that they had to push the installer to finish the work.Despite the mixed reviews, Jansen Shutters & Specialties appears to have a strong commitment to customer service and satisfaction. The business has a clear focus on providing high-quality products and services, and has taken steps to address customer concerns and improve their processes.One potential issue that stands out from the reviews is the inconsistent communication and follow-up from the business. Some customers have reported waiting weeks or months for responses to their inquiries, or for the business to follow up on outstanding issues. This may be due to the business's high volume of customers and installations, but it is still a concern that should be addressed.Overall, Jansen Shutters & Specialties appears to be a reputable business with a strong commitment to customer service and satisfaction. However, customers should be aware of the potential issues with communication and follow-up, and should carefully review their contract and installation process to ensure that their needs are met.In terms of specific strengths and weaknesses, the business appears to excel in the following areas:* Quality of products and services: Many customers have reported high-quality products and services, including professional installation teams and excellent customer service.* Pricing: The business has a competitive pricing structure, with some customers reporting that they were able to get a better price than with other vendors.* Innovativeness: The business appears to be innovative in their approach to custom solutions, including the installation of accordion shutters for an aquarium window.* Communication: However, the business has struggled with communication and follow-up, with some customers reporting delayed responses to their inquiries.As with any business, there are potential areas for improvement. Some customers have reported issues with the quality of the products, including poor installation and delayed follow-up. The business should take steps to address these issues and improve their processes to ensure that customers receive the high-quality products and services that they expect.