This eye care center has a strong reputation, with a high overall score of 4.7 out of 5. The quality of service is also good, with a score of 4.3 out of 5. Patients praise the doctors and staff for being friendly, knowledgeable, and thorough in their explanations. Many reviewers mention that Dr. Ho is exceptional, taking the time to answer questions and provide detailed explanations. Some reviewers even mention that they felt comfortable and at ease during their appointments.However, there is one issue that has been reported by some patients: the front desk staff could be more welcoming and provide better customer service. A few reviewers mentioned feeling unwelcome when they first walked in, with no one greeting them or offering help.In terms of pricing, it's not clear if it's a strong point or not, as there is no score provided. However, it's worth noting that many reviewers mentioned that they were satisfied with the cost of their services.The center's innovativeness is scored at 4.6 out of 5, indicating that it's doing something right in terms of staying up-to-date with the latest technology and techniques. Patients praise the center for its modern facilities and equipment, which makes them feel comfortable and confident in the care they're receiving.Overall, this eye care center seems to be a reliable and trustworthy option for those in need of eye care services. While there is room for improvement in terms of customer service, the center's strengths in quality, innovativeness, and overall reputation make it a great choice for many patients.