Tampa
Jamie Pelzer - State Farm Insurance Agent
3.30
3.30
Overview
Call (813) 258-2828 for home insurance and more. Get a free home insurance quote from State Farm Agent Jamie Pelzer in Tampa, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
Online appointments
Photos & videos
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Innovativeness
Overall
Quality
Pricing
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The business location is a well-established and highly-regarded insurance agency, with a strong reputation for providing excellent service to its customers. The staff, including Jamie Pelzer and her team, are knowledgeable, friendly, and responsive, making the process of switching to or maintaining insurance coverage with State Farm a smooth and stress-free experience. The agency's commitment to customer satisfaction is evident in the numerous glowing reviews and testimonials from satisfied clients, who praise the staff for their exceptional service, patience, and willingness to go above and beyond to meet their needs.The agency's communication and follow-up methods are effective, with a focus on keeping customers informed and up-to-date on their policies and any changes. The staff is willing to take the time to explain complex insurance concepts and options, ensuring that customers feel confident and comfortable with their choices.While the agency's pricing is competitive, some customers have noted that it may not always be the lowest rate available. However, the agency's commitment to transparency and honesty is evident in its willingness to provide customers with clear and concise information about their options and pricing.The agency's innovativeness and willingness to adapt to changing customer needs are also notable strengths. The team is proactive and responsive, using technology and other tools to streamline the insurance process and provide customers with a seamless experience.One potential area for improvement is in addressing customer complaints and concerns in a more timely and effective manner. While the agency has a strong reputation for customer service, some customers have reported difficulty in getting their concerns addressed in a timely fashion.Overall, Jamie Pelzer's State Farm agency is a top-notch insurance provider that excels in customer service, communication, and follow-up. While there may be some areas for improvement, the agency's commitment to its customers and its dedication to providing exceptional service make it a standout in the industry.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Automotive & Boat Service
Financial Service
Car Insurance
Life Insurance
Home Insurance
Renter's insurance agency
Auto insurance agency
Home insurance agency
Life insurance agency
Motorcycle insurance agency
Insurance agency
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