Italiano Insurance is a reputable insurance agency located in Tampa, Florida, with over 60 years of experience in providing various insurance services. The agency is well-known for its exceptional customer service, friendly staff, and ability to find the best insurance rates for its clients.The agency's staff is highly professional and knowledgeable in the field of insurance. Many clients have praised the agency's staff for their excellent service, patience, and willingness to go the extra mile to ensure that their clients' needs are met. The staff is also very responsive to client inquiries and is quick to provide assistance whenever needed.One of the strengths of Italiano Insurance is its ability to find the best insurance rates for its clients. The agency has a wide range of insurance options, including home, auto, business, and life insurance, and is able to provide competitive rates that are tailored to each client's specific needs.However, some clients have experienced issues with the agency's customer service, particularly when it comes to resolving claims and addressing customer complaints. One client reported being audited after canceling their policy, which they felt was unfair and unnecessary. Another client expressed frustration with the agency's response to a hail storm, stating that the staff member they spoke with tried to deter them from filing a claim.Despite these issues, Italiano Insurance remains a well-respected and reliable insurance agency in the Tampa area. Its commitment to providing excellent customer service and finding the best insurance rates for its clients has earned it a loyal client base and a reputation as a trusted insurance provider.