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IGS Countertops - Tampa

4.5

• (1 reviews)

600 4830 W Kennedy Blvd Boulevard, Tampa

4.13

mil

600 4830 W Kennedy Blvd Boulevard, Tampa

4.13

mil

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Overview

Schedule an Appointment

Features

Credit cards

Debit cards

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Wi-Fi

LGBTQ+ friendly

Delivery

Onsite services

Small business

Appointment required

In-store pickup

In-store shopping

Assembly service

Service guarantee

Repair services

Installation service

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Reviews

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4.5

1 reviews

Overall

4.5

Innovativeness

4.2

Quality

4.1

Pricing

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.5

The overall experience at IGS Countertops in Tampa was quite satisfying, with a score of 4.5 out of 5. The quality of work, which is essential in any business, received an average score of 4.1. Although there were some issues, the final product looked excellent, as one customer mentioned. However, there were cases where the workmanship was described as "child's play," with uneven grout lines and a poorly fitting granite around the stove. The pricing was generally fair, with an average score of 4.2. Some customers were pleased with the prices they paid, while others felt that it was not cost-effective. Innovativeness received an average score of 4.2, which suggests that the business is not particularly innovative but does offer a range of products and services. The team at IGS Countertops worked hard to ensure that every customer had a pleasant experience, but there were instances where communication and scheduling were a challenge.Some customers praised the staff for being professional, knowledgeable, and friendly. For instance, Lucas was described as very friendly and knowledgeable, and Ethan Panek was praised for his helpfulness and patience. However, there were cases where customers felt that the staff were not responsive or were uncooperative. One customer was left hanging by the sales team, and another was not able to get ahold of their coordinator.The business itself is small and LGBTQ+ friendly, which is a positive aspect. It has a showroom where customers can see and touch the products, and the staff is happy to answer questions and provide guidance. The company offers a range of services, including templating, installation, and repair services. However, there were instances where customers felt that the company was not transparent about the process or the quality of the materials used.One issue that stood out was the customer service. While some customers had excellent experiences with the staff, others felt that they were not responsive or were uncooperative. In some cases, customers had to call multiple times to get a response, and there were instances where the staff seemed uninterested in helping.Overall, IGS Countertops in Tampa is a business that is worth considering, especially if you are looking for a small, LGBTQ+ friendly company that offers a range of services. However, be prepared for some potential issues with communication and customer service. With a little patience and persistence, you may be able to find a great product and a good team to work with.