Based on various reviews, this hotel seems to offer a pleasant stay for its guests. The hotel's location is a major advantage, as it is close to the cruise terminal and various amenities such as shops, restaurants, and the Amalie Arena. The staff is generally friendly and helpful, with many guests praising their customer service. The rooms are also clean and well-equipped, although some guests have reported issues with the beds and thermostats.One of the notable features of this hotel is its free shuttle service to the cruise port, which is a convenient option for guests who are planning to take a cruise. The hotel also offers a free breakfast buffet, which is well-stocked with a variety of options.However, some guests have reported issues with the elevators, which were down for an extended period during their stay. Additionally, the hotel's noise level can be a problem for some guests, particularly those who are sensitive to noise.Overall, this hotel seems to be a good option for guests who are looking for a convenient and comfortable place to stay in downtown Tampa. However, it may not be the best choice for guests who are looking for a more luxurious or quiet experience.One issue that is worth noting is the noise level in the hotel. Some guests have reported that the hotel's location near a highway can make it difficult to sleep, and the noise from the street can be a problem. This is something that the hotel should consider addressing in order to improve the overall experience for its guests.