Tampa
Home Loan Chica - Carol Carpintero, MLO
4.17
4.17
Overview
Novus Home Mortgage offers a diverse set of loan products to help families achieve homeownership.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Identifies as women-owned
Identifies as women-owned
Identifies as Latino-owned
Identifies as Latino-owned
Identifies as veteran-owned
Identifies as veteran-owned
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This location offers a wide range of services, including mortgage loans and a variety of loan products, to help families achieve their dream of homeownership. The business is described as being owned by a woman, a veteran, and a Latino, which could be beneficial for those who want to support businesses with diverse backgrounds.The office is wheelchair accessible, with seating, restroom, and parking lot accommodations available for customers with mobility issues. However, it's worth noting that some customers may find the high ratings to be a bit suspect, as it's possible that the business has not been open long enough to receive a full range of customer feedback.The staff is professional and communicative, with the owner being available to answer questions and provide support whenever needed. Mrs. Carpintero, the owner, has received praise for her patience and thoroughness in explaining complex documents and processes to her clients. She has also demonstrated a strong work ethic and commitment to customer satisfaction.The business has a convenient schedule, with extended hours available on weekdays and weekends, which makes it easy for customers to fit in a visit. The office is located in a visible and accessible location, making it easy to find.The only potential drawback is the lack of transparency in the loan products offered, which may make it difficult for customers to make informed decisions about their mortgage options. Overall, this location seems like a solid choice for customers looking for a mortgage lender with a commitment to customer satisfaction.
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Categories
Financial Service
Mortgage Loans
Mortgage lender
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