This location seems to have a generally satisfactory experience for people who interact with it. The quality of service and interactions with employees are considered to be good, with many reviewers mentioning helpful and friendly staff. However, there are some inconsistencies in the level of service provided, with some reviewers experiencing long wait times and difficulty in getting through to the right person. Some reviewers have also mentioned that the permit process can be slow and cumbersome, with long review times and multiple steps required. This can be frustrating for those who are trying to build or renovate a property in a timely manner. One issue that stands out is the inconsistent and often unhelpful customer service. Some reviewers have mentioned that they were transferred to multiple people, put on hold for extended periods, or not contacted back after leaving a message. This can be particularly frustrating for those who are trying to resolve a specific issue or get a permit approved.Overall, this location seems to be a mixed bag, with some positive experiences and some significant drawbacks. While some reviewers have had good experiences with the staff and the permit process, others have found it to be slow and unhelpful. One specific issue that reviewers have mentioned is the difficulty in getting a response or resolving an issue. Some reviewers have mentioned that they were not contacted back after leaving a message or were transferred to multiple people without getting a resolution. This can be particularly frustrating for those who are trying to build or renovate a property in a timely manner. It's worth noting that some reviewers have also mentioned that the location is wheelchair accessible and has on-site parking, which is a positive aspect. However, these details do not necessarily impact the overall quality of service or the permit process.