This location is a mix of a convenient and a disappointing experience. The most positive aspect is the pricing, which seems to be reasonable. However, the quality of service and vehicles could be improved. There are multiple instances where customers felt misled or unsatisfied with the selection of vehicles, with some being offered lower-end cars despite reserving higher-end options. The long wait times to exit the garage are also a major concern, taking up to 30 minutes even for Gold Status and Presidents Circle members. On the other hand, some customers had a smooth and easy experience, with cars being ready and available with keys inside. It's worth noting that the lack of a staff member at the return counter for one customer was frustrating, resulting in an unexpected charge for extra hours. The parking lot and entrance are wheelchair accessible, which is a plus. Overall, this location has potential but needs to work on its customer service and vehicle selection to meet expectations.