The location of the Heritage Pool Supply Group has a decent overall score. The shop seems to have a wide variety of products, including pool chemicals, which customers appreciate. However, the quality of the products and the services offered by the staff have been inconsistent, with some customers expressing disappointment. Some visitors experienced long wait times due to trucks being unloaded or loaded, which was frustrating. On the other hand, the staff is often knowledgeable and helpful, with some customers praising their expertise. The location accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, and offers in-store shopping, in-store pickup, and delivery services. However, the limited working hours, with no service on Thursday and Saturday, may be inconvenient for some customers. Overall, the shop appears to be a good option for those in need of pool supplies, but it could benefit from improving its customer service and operational efficiency.One issue that needs to be addressed is the inconsistent quality of the services provided by the staff, which has led to some customers expressing dissatisfaction. Additionally, the long wait times experienced by some visitors may indicate a need for better time management or additional staff during peak hours.