This business location is highly praised by customers, with all of them giving a perfect 5-star rating. However, the reason for a lower overall rating might be a negative experience one client had. They stated that the company cancelled their contract due to a negative evaluation, which made them feel like honesty wasn't appreciated. The business responded to this review, explaining that they had received complaints about this case due to various issues, but the client's negative evaluation was a factor in their decision.Customers have reported positive experiences with the company's services, describing the staff as friendly, professional, and helpful. They appreciated the cleanliness of the office, the welcoming environment, and the quick service. Some clients even mentioned receiving free gifts after their services.The company's features, such as free street parking, wheelchair accessibility, and LGBTQ+ friendliness, are also appreciated by customers. They identify as women-owned, Black-owned, and women-owned businesses, which is a positive aspect for some clients.However, one negative review suggests that the company's response to feedback and negative evaluations may be lacking. This might be an area for improvement for the business to consider.Overall, this business location seems to provide good services, with a focus on customer satisfaction and community involvement. However, they could work on improving their response to feedback and negative evaluations to maintain a higher overall rating.