The business, HCA Florida Healthcare's emergency room in Plant City, has received generally positive reviews from customers. The overall rating is 4.0 out of 5, indicating a decent experience. The quality of care is considered good, with a rating of 4.1 out of 5. However, the pricing of the services is considered fair, with a rating of 4.5 out of 5. Some customers have reported having a great experience, with friendly and attentive staff, particularly mentioning nurses like Cairra, Dorinda, and Dawn. They have praised the team's professionalism, kindness, and ability to explain medical conditions and treatments clearly.However, some customers have also reported issues with the quality of care, including one customer who felt that their wife was not properly treated for an ectopic pregnancy and another customer who had to wait a long time to be seen. One customer even reported that the staff seemed to shrug off their concerns about a person's suicidal behavior.The staff at HCA Florida Healthcare's emergency room in Plant City has been described as friendly, courteous, and professional. However, there have been some concerns about the quality of care and the length of time customers have to wait to be seen. Overall, the business seems to be doing well, but there are some areas for improvement.