This store has a mixed reputation among customers. While some appreciate the friendly and helpful staff, particularly employees like Chris, Alexis, and Will, others have experienced poor customer service and felt that the staff were unprofessional. The store's selection of furniture and appliances is generally considered adequate, but some customers have noted that the quality of the products can vary. Pricing is a major issue, with some customers feeling that the prices are too high, while others have found good deals. The store's innovativeness is a mixed bag, with some customers appreciating the rent-to-own options and others feeling that the store is too focused on selling products rather than providing a good customer experience. Overall, this store is average and could improve in several areas.Some customers have had issues with the store's delivery drivers, citing problems with customer service and communication. One customer reported a poor experience with the store's manager, who was described as unprofessional and unwilling to help. Another customer had a positive experience with a delivery driver, who was friendly and helpful. Some customers have noted that the store's website is difficult to navigate and that the store's online presence could be improved.