This location is an average bagel shop with some flaws. The bagels themselves are okay, but some customers found them to be stale or underwhelming. The service can be slow and disorganized, especially during busy times. The staff is generally friendly, but some employees have been reported to have poor hygiene and handling practices. The shop is clean and welcoming, with a nice atmosphere, but some customers have mentioned that the music can be too loud.One major issue that several customers have reported is the inconsistent quality of the bagels. Some customers have received stale or day-old bagels, while others have found the bagels to be too dense or chewy. This is a concern, especially since bagels are a core product for this shop.On the other hand, the shop's pricing is generally considered to be fair, with most customers finding the prices to be reasonable for the quality of the products. The shop also offers a variety of creative and delicious sandwich options, which has earned it some positive reviews.In terms of innovativeness, the shop has a unique concept and a clean, welcoming atmosphere. However, some customers have mentioned that the shop's online ordering system can be confusing, and that the shop can benefit from more consistent and efficient service.Overall, this location has some potential, but it needs to work on consistency and service quality to meet customer expectations.