The location of the business has a mixed reputation. Some customers have received great service and quality work, but many others have experienced poor communication and reliability issues. The business seems to struggle with meeting deadlines and following through on commitments. The quality of the work can be variable, with some customers receiving excellent results and others being unhappy with the final product. Pricing seems to be a concern, with some customers feeling that the prices are too high for the quality of work received. While the business has some good reviews, the negative comments seem to outweigh the positive ones, resulting in a low overall score. A major issue that stands out is the poor communication skills of the business owner, which has led to many customers feeling frustrated and disappointed.