The business has received many positive reviews from customers, praising the friendly and helpful staff, especially Kaitlyn, Ariel, and Lauren, who have gone above and beyond to assist them with their financial needs. Customers appreciate the personalized service and attention to detail provided by these representatives. Many reviewers have mentioned that they have been with Grow Financial for a long time and have always received great service. The business has a reputation for being efficient, patient, and knowledgeable. Some reviewers have also mentioned that the staff is always willing to go the extra mile to help them.However, there are a few negative reviews that mention long wait times, difficult transactions, and unhelpful staff. One reviewer mentioned that they had to wait a long time to get assistance and were not helped by the staff. Another reviewer mentioned that they had a difficult experience with a transaction and were not satisfied with the service they received.Despite the negative reviews, the overall rating of the business is still high, indicating that the majority of customers have had a positive experience. The business has a strong reputation for providing excellent customer service and has a loyal customer base.