Grow Financial Federal Credit Union is a well-established financial institution with a strong presence in the community. The Gulf to Bay branch, located in Clearwater City, has received numerous positive reviews from customers. The staff, including Kim, Reuben, and Jill, have been praised for their exceptional customer service, friendly demeanor, and willingness to go above and beyond to meet customers' needs. The branch itself is wheelchair accessible, with accessible restrooms, parking lots, and entrances. The service options include drive-through, making it convenient for customers to conduct their banking on the go. The branch is open on weekdays, with extended hours on Fridays, and is closed on weekends.Customers have appreciated the credit union's commitment to helping them achieve their financial goals. The credit union offers a range of services, including personal loans, credit cards, and mortgages. The credit union's fees have been praised as being reasonable and competitive.However, there have been a few instances where customers have experienced some issues. For example, some customers have reported waiting in line for extended periods or experiencing problems with the credit union's online services. Additionally, there have been some complaints about the credit union's mobile app.Despite these minor issues, the overall experience at Grow Financial Federal Credit Union's Gulf to Bay branch has been overwhelmingly positive. The staff, services, and facilities have been praised by customers, and the credit union's commitment to its members is evident. The main issue is that the credit union is closed on certain days, which might cause inconvenience for customers who rely on the branch for banking services. It would be beneficial for the credit union to clearly display its holiday hours or to have an alternative service for members on those days.