Tampa
Gotham Cycles
35.62
35.62
Overview
Gotham Cycles specializes in New and Used Ducati Parts and Accessories for all the Ducati families. We have a huge inventory of parts for the Ducati 916 through 1199. Our loyal customer base includes private enthusiasts, racers, and dealers throughout the world.
Features
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Wheelchair accessible parking lot
Wheelchair accessible entrance
Debit cards
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Quality
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This shop has been receiving great feedback from customers who appreciate their helpful staff, wide selection of Ducati parts, and excellent customer service. Many reviewers have praised the owner, Mike, for going above and beyond to help them get the parts they need quickly and efficiently. The shop's commitment to customer satisfaction is evident in the many glowing reviews.However, not all customers have had a positive experience. Some reviewers have reported issues with shipping, including lost or delayed packages. In one instance, a customer claimed to have received the wrong part, which was eventually corrected by the owner.The shop's accessibility is a notable plus, with a wheelchair-accessible parking lot and entrance. They also accept debit and credit cards for payment.While Gotham Cycles has its strengths, it's essential for customers to be aware of the potential issues with shipping and customer service. With proper communication and attention to detail, this shop has the potential to become a go-to destination for Ducati enthusiasts.Overall, Gotham Cycles is a great resource for those seeking high-quality Ducati parts and accessories. With its knowledgeable staff, excellent customer service, and wide selection of parts, this shop is sure to meet the needs of even the most discerning customers. However, customers should be aware of the potential issues with shipping and customer service to ensure a smooth transaction.To resolve the issue with shipping and customer service, the shop could consider improving its tracking and communication systems to keep customers informed about the status of their orders. This would help build trust and ensure a more positive experience for customers.
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Categories
Automotive & Boat Service
Motorcycle parts store
Car Parts
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