The business has a solid reputation, with clients consistently praising the staff, particularly Norma and Sarah, for their professionalism, kindness, and excellent service. The clinic's cleanliness and welcoming atmosphere are also frequently mentioned. The results of treatments, such as Botox and fillers, are often reported as excellent, with clients feeling confident and refreshed after their appointments. Some clients mention that the prices are competitive and offer good value for the services provided. Overall, the business has a strong reputation for providing high-quality services in a friendly and welcoming environment.However, one issue that is worth noting is the experience of one client who reported feeling pressured and uncomfortable with Norma's approach to administering treatments. This client felt that Norma's bedside manner was lacking, and that she was not made to feel supported or informed about their treatment options. While this experience was an exception to the otherwise overwhelmingly positive reviews, it is still worth considering and addressing to ensure that all clients feel comfortable and supported.