Tampa
Gettel Genesis of Sarasota
44.84
44.84
Overview
Gettel Genesis of Sarasota offers premium vehicles and superior automotive service in Sarasota, FL, near Venice.
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Oil change
Repair services
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This Gettel Genesis of Sarasota location offers premium vehicles and superior automotive service. Customers praise the dealership for its friendly and efficient staff, with many highlighting the exceptional service they received from salespeople and service managers. The team's professionalism, knowledge, and willingness to go above and beyond to meet customers' needs are frequently commended. Many customers appreciate the dealership's flexibility, including its willingness to work with them to find the right vehicle and accommodate their schedules.However, some customers have reported difficulties with scheduling service appointments, with a few experiencing long wait times or frustration when trying to reach a service representative. One customer reported a negative experience with the sales team, feeling disrespected and talked down to during the car-buying process.In terms of service, customers have praised the dealership's ability to address complex issues and provide timely repairs. The service team's attention to detail and commitment to ensuring customers are satisfied are frequently highlighted. Some customers appreciate the dealership's offer of loaner cars and its willingness to provide additional services, such as oil changes and inspections, during their visit.Overall, Gettel Genesis of Sarasota appears to be a well-regarded dealership with a strong commitment to customer satisfaction. While some customers have reported difficulties with scheduling service appointments or negative experiences with the sales team, the majority of customers have praised the dealership's staff, service, and overall experience.One notable issue that emerged from the reviews is the inconsistent response to customer complaints and the need for further training or improvement in this area. Some customers have reported feeling frustrated or ignored when trying to resolve issues with their vehicles, which suggests a need for the dealership to improve its customer service skills and response to complaints.Overall, this dealership is well-suited for customers who value exceptional customer service, a wide range of high-quality vehicles, and a convenient location. However, potential customers should be aware of the potential for inconsistent service and difficulties with scheduling appointments.
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Hours
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Categories
Automotive & Boat Service
Car Sales
Genesis dealer
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